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90-Day Warranty

Warranty Coverage

Every StrapLights® product is backed by a 90-day warranty from the date of delivery. If your light arrives damaged or stops working due to a manufacturing defect, we’ll replace it — no hassle.

Coverage Period

90 days from the date your order is delivered.

What We Do

We’ll ship a replacement as soon as we confirm the issue — fast.

What’s Covered

  • Manufacturing defects in materials or workmanship.
  • Items that arrive damaged or not working properly.
  • USB-C charging port, LED emitters, motion sensor, and strap hardware failures under normal use.

What’s Not Covered

  • Damage from misuse, abuse, or unauthorized modifications.
  • Loss or theft of the product.
  • Normal wear and tear beyond the 90-day period.
  • Submersion or damage caused by exceeding the IP44 water-resistance rating.

How to Start a Warranty Claim

  1. Email us at service@straplights.com with your order number and a brief description of the issue.
  2. Or fill out the form on our contact page and select “Warranty” as the subject.
  3. We’ll review your claim and send a replacement or return label within one business day.

Need help with a return instead?

Our 30-day money-back guarantee and exchange policy are handled on the Shipping & Returns page.

Shipping & Returns